Privacy Policy
AdvisoryAI is committed to protecting your privacy and being transparent about data use.
Data We Collect
To deliver the service, we collect and store:
- Account details: Your email address and authentication information (via Clerk)
- Uploaded documents: PDF files and other content you submit for analysis
- Context and answers: Your responses to clarification questions and review context
- Generated reports: AI-generated analysis and recommendations
- Payment metadata: Transaction records, amounts, and timestamps (via Square)
How We Use Your Data
Your data is used to:
- Generate and deliver your advisory reports
- Display your review history in the application
- Process payments and provide receipts
- Improve service quality and accuracy
- Prevent fraud and abuse
- Comply with legal obligations
Payment Processing
Payment processing is handled by Square, our third-party payment processor. AdvisoryAI does not store your full payment card details. Square handles PCI-compliant card processing and may store payment information for their own fraud prevention, regulatory compliance, and transaction processing. Square's privacy policy governs their use of payment data.
Third-Party Providers
We use third-party providers for:
- Authentication: Clerk for user identity and access management
- Payment processing: Square for secure payment transactions
- Storage: Cloud storage providers for document and report storage
- Email delivery: Resend for transactional emails
- AI generation: AI providers for report generation
- Monitoring: Error tracking and performance monitoring services
We do not sell your personal information to third parties.
Data Retention
We retain your data for the following periods:
- Account and review history: Retained indefinitely unless you request deletion
- Uploaded documents: Retained as long as your account and review history exist
- Generated reports: Retained as long as your account and review history exist
- Payment metadata: Retained for financial compliance and fraud prevention (typically 7 years)
Data Deletion
You can request account and data removal by contacting support@advisoryai.app. Upon request, we will delete your account, uploaded documents, generated reports, and associated data. Deletion requests may retain limited records required for legal, fraud prevention, or financial compliance obligations. Payment records may be retained by Square independently of our deletion process.
Data Security
We implement security measures including encryption for data in transit and at rest, access controls, and regular security reviews. However, no security system is completely impenetrable, and we cannot guarantee absolute security.
Analytics and Logging
We may collect anonymous usage data and logs for service improvement, error tracking, and security monitoring. This data does not include your document content or report details unless necessary for debugging specific issues.
Children's Privacy
AdvisoryAI is not intended for users under 18 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated via email or in-app notification. Your continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
For privacy questions, data deletion requests, or concerns about data handling, contact us at support@advisoryai.app.
