Contact & Support
We're here to help with questions about your reviews, payments, or account.
Email support: For the fastest response, email us at support@advisoryai.app. We typically respond within 1-2 business days.
What we can help with:
- Questions about how AdvisoryAI works
- Technical issues with document upload or report generation
- Billing questions, refund requests, or payment errors
- Account access or authentication issues
- Data deletion or privacy requests
- Feedback or suggestions for improvement
Response time: We aim to respond to all inquiries within 1-2 business days. For urgent technical issues that prevent you from using the service, please include "Urgent" in your subject line.
What to include in your message: To help us assist you faster, please include:
- Your account email address
- A description of the issue or question
- Any relevant error messages or screenshots
- For billing issues: transaction ID or purchase date
